Common iPhone 6/6 Plus Problems You May Have and How To Fix Them

By Spencer Mcfadden, on June 18, 2020, in iPhone Problems | SOLVED

The iPhone 6 and iPhone 6 Plus was released on September 19, 2014. By far, it's still surprisingly one of the most used iPhone models ( How Many iPhones Are There), take 9.46% iPhone device market share worldwide. Back to 2014, iPhone 6 and 6 Plus received positive reviews, with critics regarding their redesign, specifications, camera, and battery life as being improvements over previous iPhone models.

While on the other side, iPhone 6 and 6 Plus also contains several hardware issues and iOS software glitches. For instance, iPhone 6/6 Plus was the first iPhone model that's susceptible to bending under hard pressure (dubbed "iPhone 6/6 Plus Bendgate"). iPhone 6/6 Plus touch screen is also far away from ideal as it's susceptible to iPhone 6 ghost touch issues (nicknamed "Touch Disease"). To help you make better use of this classic and conscientious device, we rounded up all common iPhone 6 and 6 Plus problems, errors, glitches and all possible solutions.

Most Common iPhone 6/6 Plus Problems and Best Fixes

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Many common iPhone 6/6 plus problems could be solved by better understanding on these basic iPhone 6 technical specifications. For instance, if you feel your iPhone 6 is running slow, then after you checked its horsepower of A8 chip, then it could be fairly reasonable (How Old Is An iPhone). Many users also file reports on iPhone 6 battery draining all at a sudden issue, which usually caused by low ambient temperature.

iPhone 6 Specs:

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

iPhone 6/6 Plus Battery Draining Scenarios (True Case): "Why is my 2 year old iPhone 6 battery suddenly draining? Just recently my iPhone 6 battery has started draining. I kept it on standby overnight starting at 100% and in the morning it was at 1%. The usage was only at 30 min and the standby at 7+ hours so what is draining my battery? I don't use iCloud backups and have Siri turned off as well as all the data sharing for 'improvements' on this iPhone 6. I don't have notifications running in the background for a load of social media as I'm not signed up to any of them and I have background app updates turned off for all individual apps as well as the global switch."

Common Reasons That Can Cause iPhone 6/6 Plus Battery Draining Problems (Diagnosis): iPhone 6/6 plus and all rechargeable batteries are consumables and have a limited lifespan. So with the use of time, your iPhone 6/6 plus battery capacity and performance must get declined and eventually you need to replace your the iPhone 6/6 plus battery if you want to keep using it (How To Fix iPhone X Error 4013). iPhone 6/6 plus battery life is also subject to the temperature s of the environment. Both cool/hot temperature will cause the iPhone 6/6 plus battery draining fast.

How To Fix iPhone 6/6 Plus Battery Draining Problems (Solutions):

• Fix 1 - Check iPhone 6/6 plus Battery Usage: Open Settings app > Battery > Battery Health > Check the Maximum Capacity to see if the battery of this iPhone 6/6 plus is still capable > Consider enabling Optimized Battery Charging on this iPhone 6/6 plus to reduce battery aging.

• Fix 2 - Quit or Delete Rogue Apps: Double click the Home button of iPhone 6/6 plus > Swipe to the app you want to force quit > To delete an app on iPhone 6/6 plus, back to main screen > Long Press an app you want to delete until you see the app icon start giggling > Tap Delete.

• Fix 3 - Restore your iPhone 6/6 Plus from Backup: Use iTunes / iCloud to restore your iPhone 6/6 Plus from previous backup. It's a method for fixing general iPhone 6/6 plus software glitches.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Touch Disease Scenarios (True Case): I have an iPhone 6 which was dropped and suffered a broken screen. I had the iPhone 6 screen replaced by a repairing store nearby. However, days or weeks after my iPhone 6 screen was replaced we started noticing that the touch screen would be unresponsive 9 times out of 10 when waking with the home button. I took the phone back to the repair shop for warranty and was told it was not the iPhone screen problem but an issue with the iPhone 6 Touch IC, a kind of iPhone 6 Touch Disease issue. But what is iPhone 6 Touch Disease? Does an iPhone 6 may be susceptible to Touch Disease?

What Is iPhone 6/6 Plus Touch Disease Problem (Diagnosis): 'Touch Disease' is damage sustained to the iPhone 6 and 6 Plus touch controller from physical stress. iPhone 6 'Touch Disease' can happen over time even with normal use. A normal case if when you pocketing your iPhone 6 and risk physical forces that flex the iPhone 6/6 plus touch screen. iPhone 6 that are affected by 'Touch Disease' display a flickering gray bar at the top of the screen. This broken iPhone screen may no longer accept any touch input. Gestures and taps on your iPhone 6 may not working any more.

Check How To Fix iMessage and FaceTime Waiting for Activation Error in iOS 13.3

Best Tips for iPhone 6/6 Plus Touch Screen Problems (Tips & Potential Fixes):

• Tip 1 - Troubleshoot particular unresponsive apps: Confirm if it's the touchscreen of your iPhone 6/6 plus becomes unresponsive only in some apps. If so delete these problematic apps and then re-install them.
• Tip 2 - Make sure you use iPhone touch screen in good circumstances: Take off gloves and keep your fingers clean and dry while touching your iPhone 6/6 plus screen.
• Tip 3 - Take care of the screen protector: Remove the screen protector, clean the screen with a soft cloth and check out if the touchscreen is properly functioning now.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus AirPod Not Working Scenarios (True Case): I have only one AirPod working with my iPhone 6 and the other is not. My left AirPod will not work and the reset feature on the charging case does not work. No amber lights are showing. I would disconnect my AirPods from my iPhone 6 and reconnect to my phone. This seemingly solved my AirPod not working issue but then the problem started happening on right AirPod, eventually no matter how much I forgot the device and reconnected it to my phone it didn’t fix the AirPod not working problem.

Common Reasons That May Cause iPhone 6/6 Plus AirPod Not Working Problem (Diagnosis): Apple AirPods is probably the best wireless earbuds on the market, but it's still doomed with kinds of glitches. Common iPhone 6 AirPods problems we known so far are iPhone 6 AirPods cannot be pairing, frequent Call drops on iPhone 6 AirPods, Audio issues or static, AirPods battery draining issue, AirPods or case won't charge, etc. As with anything wireless, the AirPods can malfunction due to no real fault of their own, such as wireless interference or a bum battery. So give a check on our complete iPhone AirPods Troubleshooting Tips.

Best Tips for iPhone 6/6 Plus Touch Screen Problems (Tips & Potential Fixes):

• Fix 1 - Make sure AirPods charging works fine: If your left or right AirPod won't play audio, first, place both AirPods in your charging case and make sure that both AirPods are charging.
• Fix 2 - Reset AirPods on an iPhone 6/6 plus: On your iPhone 6/6 plus, go to Settings > Bluetooth > Tap the "i" info icon next to your AirPods > Tap Forget This Device, then tap to confirm > Place both AirPods in your charging case for 30 sec > Press and hold the setup button for a few seconds, until you see the status light flashing white.
• Fix 3 - Clear AirPods: If necessary, check the microphone and speaker meshes on each AirPod. If you see any debris, clean your AirPods and see if that fixes the issue.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus iOS Update Failure Scenarios (True Case): I updated to iOS 12.1.2 on an iPhone 6 Plus earlier today. When I plug it into a PC (as well as to a MacBook Air), I get the message that I need to update [your iPhone 6 plus] to -you guessed it – iOS 12.4.2. After the iOS update download starts, I get an error message that the iPhone 6 Plus couldn't be updated for an unknown reason.

Common Reasons That May Cause iPhone 6/6 Plus iOS Update Issues (Diagnosis): Every iPhone is more or less plagued with iOS software problems, from iPhone 6 iOS update failure, to app malfunctioning after iOS update, it's just cannot get iOS perfectly running on an iPhone device. Common fixes on iPhone 6 iOS Update Problems is by using an expert iOS System Recovery software to remove all kinds of iOS glitches.

Best Tips for iPhone 6/6 Plus iOS Update Issues (Tips & Potential Fixes):

• Fix 1 - Restart iPhone 6 if you got stuck on iOS Update: Restart your iPhone 6/6 plus by long pressing the Power button. Slide the Power option and wait for your phone to be turned off. After a while, turn it on again and try updating it.
• Fix 2 - Check Apple System Status: Go to the Apple System Status website and make sure that the iOS software update is available. You can also check the status of App Store, Apple Music, and other services from here as well.
• Fix 3 - Update iPhone 6 using iTunes: Instead of OTA method to software update your iPhone 6, you can also try to update your device by using iTunes. Just connect the device, go to its Summary page, and click on "Check for Update".

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Error Code Scenarios (True Case): I changed the LCD of my iPhone 6 by himself but after 7 days of use, this iPhone 6 usually got stuck on Apple logo and started boot loop. Every time I try to restore I see sometimes an iPhone "Error 6" and sometimes an "Error 9". Does this iPhone 6 has motherboard issue? Has someone come up against same iPhone 6 Error Code situation? I would appreciate if someone could help me, Thank you!

Common Reasons That May Cause iPhone 6/6 Plus Error Code Issues (Diagnosis): An iPhone 6 error code usually occurs when you try to restore an iPhone with iTunes or Finder app on your computer. Common iPhone 6 Error Codes are iPhone 6 Error Code 1671 - your computer is downloading necessary software; iPhone 6 Error Code 3014 - your computer might not be able to connect to Apple servers; if you see iPhone 6 Error Code 4037 - your computer is unable to update your device because it's passcode locked and the device wasn't unlocked for the update or restore. More specific troubleshooting articles: How To Fix iPhone 6/iTunes Error 9, iPhone 6/iTunes Error 4013, Error 4005.

Best Tips for iPhone 6/6 Plus Error Code (Tips & Potential Fixes):

• Fix 1 - Keep iTunes Software Up To Date: On a Mac with macOS Catalina 10.15, make sure your Mac is up to date. If you have a Mac with macOS Mojave 10.14 or earlier, or a PC, make sure you have the latest version of iTunes.
• Fix 2 - Make Sure Your iPhone 6 Can Communicate with Apple Servers: Make sure that your computer can communicate with the Apple software-update servers and also check your third-party security software.
• Fix 3 - Unlock Your iPhone 6 and Try Again: Unlock your device and try again. If you still see an iPhone 6 error code appears, contact Apple Support.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus GPS/4G Signal Problem Scenarios (True Case): I am having an annoying problem with GPS not working correctly on my iPhone 6. I have the most update iOS update (iOS 12.4.4), troubleshooted with both Apple and Verizon on several occasions but it still isn't working properly. iPhone 6 GPS service can't locate my real-time position while moving, but once I pull over and try again, it locates me again. Seems that it can only locate my exact location when I am still.

Common Reasons That May Cause iPhone 6/6 Plus GPS/4G Signal Problem (Diagnosis): Based on our feedbacks, the usual Restart-Reset–Restore method does not appear to help with common iPhone 6/6 plus GPS issues, such as iPhone 6 GPS/4G have no signal, iPhone 6 not updating my location, some apps not showing location correctly, etc. The interesting aspect is that this iPhone 6/6 plus GPS/4G problem is not always persistent. It is rather intermittent in nature; sometimes the signal strength is good but most of the times the signal strength is pretty spotty.

Best Tips for iPhone 6/6 Plus GPS/4G Signal Problem (Tips & Potential Fixes):

• Fix 1 - Move your position to have better GPS/4G Signal: Move to a new location that probably has better GPS/4G Signal, preferably not in elevator, or other inclosed place.
• Fix 2 - Toggle iPhone 6/6 plus Location Services Off and On: Open your phone Settings > Privacy > Location Services and toggle the switch OFF.
• Fix 3 - Toggle Airplane Mode On and Off (Very Likely Fix): Open Control Center > Toggle Airplane Mode On and Off.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Bluetooth Not Working Problem Scenarios (True Case): My iPhone 6 will not connect to my Bluetooth HomePod since I updated it to iOS 12.4.4. Have tried to turned Bluetooth Off/On, rebooted iPhone 6 device, turn Bluetooth back on. It keeps searching but cannot find other pairing Bluetooth device. It keeps searching but cannot locate my earpiece.

Common Reasons That May Cause iPhone 6/6 Plus Bluetooth Not Working Problem (Diagnosis): The symptoms of iPhone 6 bluetooth connectivity issue is related to iOS 8.x on iPhone 6 or hardware issue which is related to bluetooth hardware with wireless chip. So our general suggestion on this iPhone 6/6 plus Bluetooth connectivity/not working issue is to keep your iOS version up to date. Also consider the following troubleshooting methods to have a fix.

Best Tips for iPhone 6/6 Plus GPS/4G Signal Problem (Tips & Potential Fixes):

• Fix 1 - Check the manual of the Bluetooth device: Make sure the Bluetooth device which will be paired with your iPhone 6 is compatible with iPhone 6.
• Fix 2 - Make sure your Bluetooth is in the normal range for your iPhone 6: If not, put your Bluetooth device and your iPhone 6 closer.
• Fix 3 - Check Bluetooth conditions: Make sure your Bluetooth is not interfered by other things which can disturb Bluetooth connectivity like Wi-Fi router, monitor and barrier like filing cabinets, metal doors, etc.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Bluetooth Not Working Problem Scenarios (True Case): My iPhone 6 will not connect to my Bluetooth HomePod since I updated it to iOS 12.4.4. Have tried to turned Bluetooth Off/On, rebooted iPhone 6 device, turn Bluetooth back on. It keeps searching but cannot find other pairing Bluetooth device. It keeps searching but cannot locate my earpiece.

Common Reasons That May Cause iPhone 6/6 Plus Bluetooth Not Working Problem (Diagnosis): The symptoms of iPhone 6 bluetooth connectivity issue is related to iOS 8.x on iPhone 6 or hardware issue which is related to bluetooth hardware with wireless chip. So our general suggestion on this iPhone 6/6 plus Bluetooth connectivity/not working issue is to keep your iOS version up to date. Also consider the following troubleshooting methods to have a fix.

Best Tips for iPhone 6/6 Plus GPS/4G Signal Problem (Tips & Potential Fixes):

• Fix 1 - Check the manual of the Bluetooth device: Make sure the Bluetooth device which will be paired with your iPhone 6 is compatible with iPhone 6.
• Fix 2 - Make sure your Bluetooth is in the normal range for your iPhone 6: If not, put your Bluetooth device and your iPhone 6 closer.
• Fix 3 - Check Bluetooth conditions: Make sure your Bluetooth is not interfered by other things which can disturb Bluetooth connectivity like Wi-Fi router, monitor and barrier like filing cabinets, metal doors, etc.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Bluetooth Not Working Problem Scenarios (True Case): OK, I sync my iPhone 6 (and iPad Mini 3) to iTunes 12.6 on my Mac (macOS Mojave) via USB. I have many iPhone 6 iTunes syncing problems recently. First, even though I have Automatically Backup to This Computer, iTunes doesn't do it so I have to do a manual backup. Second, iTunes keeps saying it is "Transferring Purchases" from my iPhone 6 to my iMac even though there's no purchases to be transferred. It even does this when I manually backup. Third, iTunes likes to sit at various points in the sync process for several minutes. Invariably, I have to just disconnect the iPhone from the iMac and reboot it. Any ideas on how to fix this iPhone 6 iTunes syncing problem?

Common Reasons That May Cause iPhone 6/6 Plus iTunes Syncing Not Working Problem (Diagnosis): In recent macOS Catalina, Apple removed iTunes and replaced it with free separated apps - Music, Podcasts, TV Shows. If you're using macOS Mojave or earlier or a Windows PC, iTunes is still available for syncing your iPhone 6 and other Apple devices (Find Best iTunes Alternatives for iPhone 6 Music Sync). However, we still encourage you to use iCloud, Apple Music, or similar services to keep content from your Mac or PC in the cloud. This way, you can access your music, photos, and more on your devices when you aren't near your computer.

Best Tips for iPhone 6/6 Plus iTunes Sync Not Working Problem (Tips & Potential Fixes):

• Fix 1 - One iPhone 6 Can Only Sync with One iTunes Library: You can only sync your iPhone 6 with one iTunes library at a time. If you see a message that your device is synced with another iTunes library, your device was previously connected to another computer.
• Fix 2 - Every Time New iTunes Sync Will Erase All Content on Your iPhone 6: If you click "Erase and Sync" in that message, all content of the selected type on your device will be erased and replaced with content from this computer.
• Fix 3 - Try Third Party iPhone Transfer Software without iTunes: SyncBird Pro is one of the best iTunes replacement that can solve propably all kinds of iTunes syncing problems and limits.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Overheating Problem Scenarios (True Case): I have recently downloaded iOS 13.5 on my iPhone 6s Plus and noticed it has been getting super hot and it's battery has been depleting at 1% or 2% a minute even without being on it. I have downloaded no new apps since then and noticed my iPhone 6s Plus overheating problem is near the camera.

Common Reasons That May Cause iPhone 6/6 Plus Overheating Problem (Diagnosis): If your iPhone 6/6s Plus grows frequently overheating or excessively hot, it may indicate either an iPhone hardware damage or iOS software glitch. In the case of the former, you can use this Official Apple iPhone Repair Page to fix your problematic iPhone 6/6s Plus device. View Full Tutorial

Best Tips for iPhone 6/6 Plus Overheating Problems (Tips & Potential Fixes):

• Fix 1 - Cool Down An iPhone 6/6s Physically: If your iPhone 6/6s Plus exceeds a certain temperature threshold, it will present an iPhone 6/6s Plus temperature warning screen. You need to cool down this device ASAP by placing it to a cooler environment.
• Fix 2 - Turn Off Background Refresh: The Background App Refresh feature in iOS may consume more battery resource and iPhone computing power, which heats up your iPhone 6/6s consequently.
• Fix 3 - Close Graphics-intensive Apps: Video streaming, game and other graphics-intensive apps are more likely to cause the iPhone 6/6s Plus Overheating issue. You can quit the app and reuse it when your iPhone gets cooling down.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Frozen Screen Problem Scenarios (True Case): My iPhone 6s Plus keeps randomly freezing, the screen will become dim... and the phone will not respond to button touch. Only way to fix it is to hard reset it. This used to only happen once every few months, however it's now happening about once a week. Could anyone help me address the cause of this?

Common Reasons That May Cause iPhone 6/6 Plus Frozen Screen Problem (Diagnosis): Most iPhone 6/6s Plus Frozen Screen issues are caused by iOS software glitches or certain unstable apps. With thousands of tests, we noticed by removing certain unstable third-party app or reset/restore a malfunction iOS software can have good chance to fix your iPhone 6/6s Plus frozen screen issue. View Full Tutorial

Best Tips for iPhone 6/6 Plus Frozen Screen Problems (Tips & Potential Fixes):

• Fix 1 - Delete Freezing Apps On iPhone 6/6s Plus: On your iPhone 6/6s Plus, touch and hold any malfunctioning app on the Home screen, then tap Edit Home Screen > Tap Delete icon to remove this app from your iPhone 6/6s Plus.
• Fix 2 - Force Restart iPhone 6: To force restart an iPhone 6/6s Plus, Press and quickly release the Volume Up button > Press and quickly release the Volume Down button.
• Fix 3 - Soft/Hard Reset iPhone 6: On your iPhone 6/6s Plus, open Settings app > General > Reset > Select Reset All Settings (keep iOS content) or Erase All Content and Settings.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus Black Screen Problem Scenarios (True Case): My iPhone 6/6s screen gone black. Screen turns unresponsive. Tried to press the volume up and other main button at the same time to get Apple logo up but not responding. It is not flat and currently have it plugged in. It's only 2 weeks old? Can anyone help?

Common Reasons That May Cause iPhone 6/6 Plus Black Screen Problem (Diagnosis): The iPhone 6/6s is the 7 generation of the iPhone and was announced on September 12, 2017, following the iPhone 5/iPhone 5s. Although with the controversial Notch design, iPhone 6/6s received generally positive reviews on both its display and build quality. View Full Tutorial

Best Tips for iPhone 6/6 Plus Black Screen Problems (Tips & Potential Fixes):

• Fix 1 - Delete Apps On iPhone 6/6s: YouTube, Tiktok, Facebook and other particular apps are more likely to turn an iPhone 6/6s getting black screen issue.
• Fix 2 - Force Restart iPhone 6/6s: The Force Restart is an emergent method that can force your iPhone to restart when it gets stuck on blank screen.
• Fix 3 - Restore iPhone 6/6s: The final solution is to restore an iPhone 6/6s and erase any information on your device and have an option to restore content from an iTunes/iCloud backup.

---

• Battery
• Touch Screen
• AirPod
• Update
• Errors
• GPS/4G
• Bluetooth
• Camera
• Sync
• Backup

Common iPhone 6/6 Plus No Sound Problem Scenarios (True Case): My daughter has a problem with her iPhone 6s. No sound is sent to the speaker or headphones. When headphones are connected, the phone will notice and if volume is changed it appears to affect headphones. In Spotify songs can be changed with the controls on the headphones. Any ideas?

Common Reasons That May Cause iPhone 6/6 Plus No Sound Problem (Diagnosis): An iPhone sound system involves speaker drivers, stereo speaker and other wired/wireless outlets. If you have the no sound on iPhone issue, we recommend taking a look at the steps below before going to a so-called specialist. View Full Tutorial

Best Tips for iPhone 6/6 Plus No Sound Problems (Tips & Potential Fixes):

• Fix 1 - Check iPhone Volume Settings: Move the Ring/Silent switch button on your iPhone 6 forward—toward the device's display. Make sure the Orange/Silent isn't showing.
• Fix 2 - FTurn Off Do Not Disturb: Open Settings app on your iPhone 6 > Do Not Disturb and make sure that Do Not Disturb is off.
• Fix 3 - Making Test Calls: If you hear sound, try making a call with your iPhone. If you can't hear sound, or hear static or crackling, then your network or reception could be the issue.

Now can you fix your iPhone 6/6 plus problems with our suggestions above? If you still have further iPhone 6 issues, feel free to contact us and we are happy to help. In addition, we will keep updating our iPhone 6 Porblems list so that to cover all upcoming software/hardware glitches on your Apple devices.

---

More iPhone Problem Fixes and Tips

• Best iPhone / iTunes Backup Extractor Software >
• The Best iPhone Data Recovery Software You Should Choose >
• How to Recover Permanently Deleted Photos from iPhone 6/6s >
• What Does iCloud Backup Include and Not Include >
• Best Ways To Transfer Photos from iPhone X To Computer >

Tags: iPhone Data Recovery   iPhone Transfer   iPhone Fixes