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Find your iPhone XS/iPhone XS Max is frozen or needs troubleshooting? Take it easy. We can fix iPhone XS screen frozen, iPhone XS stuck on Apple Logo, iPhone XS Black/White screen and 50+ common iPhone XS issues with our Fix My iPhone - a dedicated iOS system recovery software utility. Just Download Fix My iPhone and get your iPhone XS Frozen Screen back to normal.

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iPhone XS Frozen Screen Feedback

iPhone XS Max Screen Freezing?

iPhone XS Max is Freezing up. I went to the only Apple Store near me 45 minutes away and they hard reset the phone, however, the minute I pulled into my drive way my iPhone XR Mac screen frozen again. It goes to a black screen and has a circle in the middle like its trying to come back but stays that way for hours unless it’s hard reset.

Helmsley from MacRumors.com

iPhone XS Frozen Screen Diagnosis

The iPhone XS has a design visually near-identical to the iPhone X but includes upgraded hardware, featuring the A12 Bionic chip built with a 7 nanometer process. Some customers find their iPhone XS/iPhone XS Max suddenly freeze and not responsive to anything even the power button. According to Apple response, this iPhone XS screen frozen is mainly caused by iOS software problems instead of hardware defeat. So in this iPhone XS troubleshooting article, we will discuss how to fix iPhone XS Frozen Screen issue with both DIY methods and Pro solutions.

How To Fix iPhone Xs Frozen Screen Issue
How To Fix iPhone Xs Frozen Screen Issue

Checklist Of iPhone XS Frozen Screen Issues

iPhone XS Frozen Screen Symptom


  • Totally frozen screen
  • iPhone XS stuck during start up
  • Black screen after charging
  • iPhone XS screen unresponsive with finger touch
  • Stuck on the Apple logo
  • iPhone XS won't turn on

iPhone XS Frozen Screen Causes


  • Frozen apps
  • Outdated iOS version
  • Sluggish internet connection
  • iPhone XS software malfunctions
  • iPhone XS screen hardware damage or glitch
  • iPhone XS battery runs out

How To Fix iPhone XS Frozen Screen

With hundreds of user feedbacks from MiniCreo Support community, we noticed an unstable third-party app or iOS software glitch may cause an iPhone XS frozen screen even if it's not under any product defeat or physical damage. You can follow our step-by-step tutorial to find out how to fix iPhone XS frozen screen issue without bring it to Apple Store.

Part 1: Comfirm Your iPhone Model


Part 2: Specify iPhone XS Frozen Screen Scenario


Part 3: How To Fix iPhone XS Frozen Screen (DIY)

The latest iOS software - iOS 13 - offers great features and solid performance. Even if you have this annoying iPhone XS screen frozen or other similar iOS software problems, you can get it fixed with some basic tunings like restart iPhone XS, reset iPhone XS, or restore iPhone XS. Before taking any action, make sure you have full understanding on each of them. Read on to check out how to fix iPhone XS Frozen Screen issue with detailed steps.

  1. 1
    Step 1 - Delete Freezing Apps

    On your iPhone XS, touch and hold any malfunctioning app on the Home screen, then tap Edit Home Screen > Tap Delete icon to remove this app from your iPhone XS > Redownload the current version from App Store, of which the app developer may have brought a fix.

    How To Fix iPhone XS Frozen Screen Issue - Delete App
    Step 1 - Delete Freezing Apps On iPhone XS
  2. 2
    Step 2 - Charge iPhone SE

    Plug an Apple certificated charging cable into a USB power adapter or a computer to charge your iPhone XS.

    How To Fix iPhone XS Frozen Screen Issue - Charge iPhone XS
    Step 2 - Charge iPhone XS
  3. 3
    Step 3 - Force Restart iPhone XS

    To force restart an iPhone XS, Press and quickly release the volume up button > Press and quickly release the volume down button > Press and hold the side button > When the Apple logo appears, release the button.

    How To Fix iPhone XS Frozen Screen Issue - Force Restart iPhone XS
    Step 3 - Force Restart iPhone XS
  4. 4
    Step 4 - Soft/Hard Reset iPhone XS

    On your iPhone XS, open Settings app > General > Reset > Select Reset All Settings (keep iOS content) or Erase All Content and Settings:

    How To Fix iPhone XS Frozen Screen Issue - Reset iPhone XS
    Step 4 - Reset iPhone XS
  5. 5
    Step 5 - Restore iPhone XS

    You can use iCloud or iTunes to restore your iPhone XS from a backup. To do so:

    How To Fix iPhone XS Frozen Screen Issue - Restore iPhone XS
    Step 5 - Restore iPhone XS

Part 4: How To Fix iPhone XS Frozen Screen (Pro)

We partnership with several qualified iPhone repair providers to build a Pro-level iPhone XS repairing (Software Only) utility - Fix My iPhone. As one of the best iOS System Recovery software, Fix My iPhone can fix iPhone XS Frozen Screen issue and a variety of common iPhone XS problems. Follow steps below to learn how to solve iPhone XS Frozen Screen issue.

How-To Steps To Fix iPhone XS Frozen Screen Issue:
  1. 1
    Step 1:

    To start fixing iPhone XS Frozen Screen issue, launch Fix My iPhone > Connect your iPhone XS device (or an iPad, iPod touch and other iOS devices) to a Windows or Mac computer.

    How To Fix iPhone XS Frozen Screen Step 1
    How To Fix iPhone XS Frozen Screen Step 1
  2. 2
    Step 2:

    Click 'Continue' to start the iOS system recovery procedure (an alternative mean to restore iOS device without iTunes).

    How To Fix iPhone XS Frozen Screen Step 2
    How To Fix iPhone XS Frozen Screen Step 2
  3. 3
    Step 3:

    Choose Instant iOS Fix option to start restoring your iPhone XS. By doing so, you can keep your iOS data intact.

    How To Fix iPhone XS Frozen Screen Step 3
    How To Fix iPhone XS Frozen Screen Step 3
  4. 4
    Step 4:

    Check if the iOS firmware information is pairing with your iPhone XS. If everything is OK, click Download to update/restore an iPhone XS.

    How To Fix iPhone XS Frozen Screen Step 4
    How To Fix iPhone XS Frozen Screen Step 4
  5. 5
    Step 5:

    Fix My iPhone will begin to downloaded iOS firmware, check the validation and start to master resetting your iPhone. Once it finished, you can choose to restore your iPhone XS device from an iTunes backup or click Skip to ignore this.

    How To Fix iPhone XS Frozen Screen Step 5
    How To Fix iPhone XS Frozen Screen Step 5

The Bottom Line

Now can you fix your iPhone XS screen frozen issue with our suggestions above? If you have iPhone XS Frozen Screen or similar iPhone software problems, feel free to download our Fix My iPhone so as to get your iPhone back to normal.


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