Welcome to Support Center

We do our best to provide a comprehensive documentation in our help center. Don't hesitate to contact us if you couldn't find an answer to your question.

Product Tutorials

We built all MiniCreo software with simplicity in mind. If we failed to do so, then we want to remove the complexity by composing detailed product online tutorials. If you have doubt in using our product, give a try on the following specific user guides.

Omni Recover Guide - iPhone Data Recovery (PC/Mac)

Omni Recover Online Guide

Wiki

Supported Types of iOS Data
Omni Recover Online Guide

Wiki

Common User Scenarios
Omni Recover Online Guide

How To

Recover Data from iOS Device
Omni Recover Online Guide

How To

Recover Data from Backup
Omni Recover for Windows Online Guide

How To

Recover Deleted iPhone Photos
Omni Recover for Windows Online Guide

How To

Extract Old iPhone Messages

SyncBird Pro Guide - iPhone File Transfer Software (Mac)

SyncBird Pro Online Guide

How To

How Does Flash Sync Work
SyncBird Pro Online Guide

How To

How Does PhoneCare Work
SyncBird Pro Online Guide

How To

How Does TunesClean Work
SyncBird Pro Online Guide

How To

Add Files To iPhone iPad iPod
SyncBird Pro Online Guide

How To

Transfer iPhone Photos To Mac
SyncBird Pro Online Guide

How To

Transfer iPhone Music To Mac

Omni Remover Guide - App Cleaner & Uninstaller (Mac)

Omni Remover Online Guide

Wiki

Supported macOS System Junk
Omni Remover Online Guide

Wiki

Supported App Cache Junk
Omni Remover Online Guide

How To

Free Up Space on Mac
Omni Remover Online Guide

How To

Force Uninstall App on Mac
Omni Remover Online Guide

How To

Manage Extensions on Mac
Omni Remover Online Guide

How To

Uninstall Programs on Mac

MiniCreo FAQs

We've received a large amount of messages from our users and we appreciated all these valuable feedbacks. In order to help you find the most useful MiniCreo product suggestions and troubleshooting tips, we collected this FAQs section for you.

Product FAQ - Most Asked Questions About Our Products

What is Omni Recover?
Omni Recover is safe and efficient iOS Data Recovery software that's made to retrieve your deleted or lost iPhone, iPad, and iPod touch content. Basically it offers two recovery methods: Recover from iOS Devices and Recover from iTunes Backup. Either way works great in certain circumstances and when you're in complicated situation, Omni Recover would give you multi-layered iPhone Data Recovery plan.
Do I need to pay for Omni Recover?
Yes. Omni Recover is commercial and professional iPhone data recovery software. Before purchasing, you can use the free trial copy to scan and preview your iOS data. If Omni Recover can display the deleted/lost data you need, then purchase a license code to activate the full copy. If you are not satisfied, ask for a refund whenever you want.
Will Omni Recover be available on my Windows PC?
Sorry currently Omni Recover is for both macOS and Windows PC. We are building the Windows version of SyncBird Pro and probably it will work it out in months.
Why SyncBird Pro cannot find my iPhone, iPad or iPod?
We have several ways to troubleshoot this issue. Simply give a try to connect the iOS device to a different USB port on the computer; reboot your iPhone, iPad or iPod; Update the iPhone Driver in Windows PC, etc.
How can I uninstall Omni Recover from my Mac?
Omni Recover is safe and clean desktop app for your Mac. You can uninstall it by openning Finder > Applications > drag Omni Recover folder to Trash bin to remove it from your Mac.

Sales FAQ - Most Asked Pre-Sale Questions

What is your policy on refund?
We values every customer and work hard to provide customers with an enjoyable experience using MiniCreo products and services. For any reasonable order dispute, we provide a 30-day Money Back Guarantee for all products.
Do you offer Free-Trial edition for MiniCreo products?
All MiniCreo software offers a free trial version, so customers can 'test-drive' before deciding to purchase. These trial versions may have functional limitation, such as the recovered iOS data for only preview, limited iPhone file transfer quota, etc.
Do you offer Free Technical Support for MiniCreo products?
Sure, we do. We are proud to offer all customers free and premium 7/24/365 Technical Support on all MiniCreo products and services.

Knowledge Base

We provide educational, motivational and organized help articles in our knowledge base for troubleshooting your problems. Probably you can find answers without asking for help and waiting for your reply.

iPhone 11 Best Tips

Wiki

iPhone 11 Reviews and How-Tos
iPhone Data Recovery Guides

How To

iPhone Data Recovery Guides
iPhone File Transfer Guides

How To

iPhone File Transfer Guides
Best iTunes Alternative Guides

How To

Best iTunes Alternative Guides
Mac App Uninstaller Guides

How To

Mac App Uninstaller Guides
iPhone Problems and Fixes

How To

iPhone Problems and Fixes

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