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The impressive features on iPhone XR don't make it immune to cracks and damage. If you find your iPhone XR is acting strangely and unresponsive to your finger taps, you may run into this iPhone XR frozen screen issue. Don't freak out, we are going to share a bunch of easy solutions which may potentially fix your iPhone XR Frozen Screen issue.

We can fix iPhone XR screen frozen, iPhone XR stuck on Apple Logo, iPhone XR Black/White screen and 50+ common iPhone XR issues with our Fix My iPhone - a dedicated iOS system recovery software utility. Just Download Fix My iPhone and get your iPhone XR Frozen Screen back to normal.

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iPhone XR Frozen Screen Feedback

iPhone X Screen Frozen and Hot?

I'm posting on behalf of my Brother. He put his iPhone X on charge and it's now stuck on a frozen screen and is very hot around the camera lens area...even when not on charge. The phone won't respond or do anything. Any ideas?

Helmsley from MacRumors.com

iPhone XR Frozen Screen Diagnosis

The iPhone XR has a similar design to the iPhone X and iPhone XS. Instead of 3D Touch, the iPhone XR comes with Haptic Touch where the user long presses until they feel a vibration from the Taptic Engine. Based on our intensive hardware durability tests, iPhone XR display screen is solid and durable, which is unlikely subject to hardware defeats.

However, an unstable third-party app or iOS software glitch may cause an iPhone XR frozen screen even if it's not under any product defeat or physical damage. So in this iPhone XR troubleshooting article, we will discuss how to fix iPhone XR Frozen Screen issue with both DIY methods and Pro solutions. Keep on reading to fiture out.

How To Fix iPhone XR Frozen Screen Issue
How To Fix iPhone Xr Frozen Screen Issue

Checklist Of iPhone XR Frozen Screen Issues

iPhone XR Frozen Screen Symptom


  • Totally frozen screen
  • iPhone XR stuck during start up
  • Black screen after charging
  • iPhone XR screen unresponsive with finger touch
  • Stuck on the Apple logo
  • iPhone XR won't turn on

iPhone XR Frozen Screen Causes


  • Frozen apps
  • Outdated iOS version
  • Sluggish internet connection
  • iPhone XR software malfunctions
  • iPhone XR screen hardware damage or glitch
  • iPhone XR battery runs out

How To Fix iPhone XR Frozen Screen

The iPhone XR initially shipped with iOS 12 installed out of the box and is compatible with iOS 13. Some users have reported to our support team that they are experiencing iPhone XR frozen screen with particular iOS version or apps. You can follow our step-by-step tutorial to find out how to fix iPhone XR frozen screen issue.

Part 1: Comfirm Your iPhone Model


Part 2: Specify iPhone XR Frozen Screen Scenario


Part 3: How To Fix iPhone XR Frozen Screen (DIY)

Apple offers a range of options to solve a variety of iPhone XR software problems including iPhone XR Frozen/Unresponsive Screen issue. Some basic fixes like restart iPhone XR, reset iPhone XR, or restore iPhone XR. Don't go blind without knowing the differences between each action. Read on to check out how to fix iPhone XR Frozen Screen issue with detailed steps.

  1. 1
    Step 1 - Delete Freezing Apps

    On your iPhone XR, touch and hold any malfunctioning app on the Home screen, then tap Edit Home Screen > Tap Delete icon to remove this app from your iPhone XR > Redownload the current version from App Store, of which the app developer may have brought a fix.

    How To Fix iPhone XR Frozen Screen Issue - Delete App
    Step 1 - Delete Freezing Apps On iPhone XR
  2. 2
    Step 2 - Charge iPhone SE

    Plug an Apple certificated charging cable into a USB power adapter or a computer to charge your iPhone XR.

    How To Fix iPhone XR Frozen Screen Issue - Charge iPhone XR
    Step 2 - Charge iPhone XR
  3. 3
    Step 3 - Force Restart iPhone XR

    To force restart an iPhone XR, Press and quickly release the volume up button > Press and quickly release the volume down button > Press and hold the side button > When the Apple logo appears, release the button.

    How To Fix iPhone XR Frozen Screen Issue - Force Restart iPhone XR
    Step 3 - Force Restart iPhone XR
  4. 4
    Step 4 - Soft/Hard Reset iPhone XR

    On your iPhone XR, open Settings app > General > Reset > Select Reset All Settings (keep iOS content) or Erase All Content and Settings:

    How To Fix iPhone XR Frozen Screen Issue - Reset iPhone XR
    Step 4 - Reset iPhone XR
  5. 5
    Step 5 - Restore iPhone XR

    You can use iCloud or iTunes to restore your iPhone XR from a backup. To do so:

    How To Fix iPhone XR Frozen Screen Issue - Restore iPhone XR
    Step 5 - Restore iPhone XR

Part 4: How To Fix iPhone XR Frozen Screen (Pro)

We work with qualified iPhone repair providers to build a Pro-level iPhone XR repairing (Software Only) service - Fix My iPhone. As one of the best iOS System Recovery utilities, Fix My iPhone can fix iPhone XR Frozen Screen issue and an array of common iPhone XR problems. Follow steps below to learn how to solve iPhone XR Frozen Screen issue.

How-To Steps To Fix iPhone XR Frozen Screen Issue:
  1. 1
    Step 1:

    To start fixing iPhone XR Frozen Screen issue, open Fix My iPhone > Connect your iPhone XR device (or an iPad, iPod touch and other iOS devices) to a Windows or Mac computer.

    How To Fix iPhone XR Frozen Screen Step 1
    How To Fix iPhone XR Frozen Screen Step 1
  2. 2
    Step 2:

    Click 'Continue' to start the iOS system recovery procedure (an alternative mean to restore iOS device without iTunes).

    How To Fix iPhone XR Frozen Screen Step 2
    How To Fix iPhone XR Frozen Screen Step 2
  3. 3
    Step 3:

    Choose Instant iOS Fix option to start restoring your iPhone XR. By doing so, you can keep your iOS data intact.

    How To Fix iPhone XR Frozen Screen Step 3
    How To Fix iPhone XR Frozen Screen Step 3
  4. 4
    Step 4:

    Check if the iOS firmware information is pairing with your iPhone XR. If everything is OK, click Download to update/restore an iPhone XR.

    How To Fix iPhone XR Frozen Screen Step 4
    How To Fix iPhone XR Frozen Screen Step 4
  5. 5
    Step 5:

    Fix My iPhone will begin to downloaded iOS firmware, check the validation and start to master resetting your iPhone. Once it finished, you can choose to restore your iPhone XR device from an iTunes backup or click Skip to ignore this.

    How To Fix iPhone XR Frozen Screen Step 5
    How To Fix iPhone XR Frozen Screen Step 5

The Bottom Line

The iPhone XR was Apple's best selling 2018 model, and are one of our most favorite iPhone with notch. If you have iPhone XR Frozen Screen or similar iPhone software problems, feel free to download our Fix My iPhone so as to get your iPhone back to normal.


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